Envision Racing Formula E Team – Hospitality Terms and Conditions (as at 23/09/24)
The terms and conditions below (Terms and Conditions) set out the agreement between us (Envision Racing Limited) and you in relation to your purchase and use of any Tickets or Hospitality Passes to any session.
Any capitalised terms shall have the meanings given to them below.
Tickets to a Session are issued by us on behalf of Formula E and Hospitality Passes are issued by us. Any person who completes and submits this form commits to the purchase of the requested tickets. Any person who purchases or possesses a Ticket or Hospitality Pass or uses or attempts to use any Ticket or Hospitality Pass shall be deemed to have accepted and agreed to comply with these Terms and Conditions.
1 – DEFINITIONS AND INTERPRETATIONS:
In these Terms and Conditions, except where the context otherwise requires, the following terms shall have the following meanings:
Agent: means any company appointed by us or by Formula E to sell and distribute Hospitality Packages.
Force Majeure: means any cause beyond our control including, without limitation, act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, public health emergency, acts or regulations of national or local governments.
Formula E: means FORMULA E OPERATIONS LIMITED of 3 Shortlands, W6 8DA, London, UK, registered with the Companies Registry of England and Wales under the number 08412477 and any other Formula E group affiliate and where appropriate the owner or operator of any Venue.
Guest: means any individual invited by you or accompanying you to the Race and to whom you have provided a Pass.
Hospitality Facility: means the hospitality facility operated by us details of which are set out in the booking form or related brochure.
Hospitality Pass: means evidence of the personal revocable licence to access the (relevant parts of the) Hospitality Facility and to have access to those other benefits set out in the booking form or related brochure.
Hospitality Package: means the hospitality package details of which are set out (or referred to) in the booking form or related brochure, where each Hospitality Package includes: (a) a Ticket; (b) a Hospitality Pass entitling the holder to access to the relevant facility or benefits set out in the booking form (or related brochure) in relation to the package purchased.
Passes: mean Tickets and Hospitality Passes (each a Pass).
Person: means an individual, partnership, firm, corporation, association, trust, unincorporated association, or any other legal person.
Photographic Identification: means either an original passport, an original driver’s licence (with photo card and counterpart) or an original Identity Card.
Race: Any Formula E race to which the Pass applies.
Session: means any preliminaries, qualifying and final competitions, all other applicable ceremonies, any other event which take part on the day of the Race at the Venue and which comprise the Race.
Terms and Conditions: means the terms and conditions set out below, together with any rules and regulations of the owner or operator of the Venue (full details of which are available at the Venue ticket office and/or on the Venue website) and any other rules brought to your attention prior to purchasing the Hospitality Package or entry into the Venue.
Ticket: means evidence of a personal revocable licence for an individual to access the Venue and attend and to occupy space or a seat at a Session.
Venue: means those locations (event space within an open park, city streets, enclosed structures) where a Race is to be held, access to which requires a Ticket, and any adjacent areas that are under the control of Formula E.
We/us: Envision Racing Limited, trading as Envision Racing Formula E Team of Unit 1119 Silverstone Park, NN12 8FU, registered in England under Company number 08805693
You: means the purchaser of the Hospitality Package or the holder or user of any Pass
2 – TERMS AND CONDITIONS:
General: All Hospitality Packages (and the Passes) are sold and issued subject to these Terms and Conditions.
By purchasing a Hospitality Package or holding or using a Pass, you agree to comply with these Terms and Conditions.
You will ensure that any Guest also complies with these Terms and Conditions. If you do not (or any Guest does not) comply with these Terms and Conditions, both we and Formula E may terminate the licence(s) granted and remove you (or any Guest) from the hospitality facility or any venue. We reserve the absolute right to change these Terms and Conditions from time to time without notice and the terms and conditions in force on the day you purchase the Hospitality Package shall apply.
Accordingly, you should check these terms and conditions each time you make a purchase. We reserve the right to make changes to the Hospitality Packages as described in the booking form and related brochure where we consider it necessary to do so. We will notify you in advance of any such changes (where practical) and we shall use our reasonable endeavours to replace any element changed with an item or substitution that we consider to be of a similar value.
Ticket purchase: Payment must be made within 30 days of invoice date to Envision Racing Limited. Passes and Hospitality Packages may only be purchased from us or any Agent. Any Hospitality Package (including any Pass) purchased or obtained from any other source shall be voidable by us or Formula E (at our option) and may be seized or cancelled by us or Formula E without refund or compensation. You should be aware that we will use the information provided to us in the booking form in order to contact you and/or to fulfil any orders. You should ensure that all information provided is correct and legible. Neither we nor our Agents shall be liable for the incorrect entry of information or for any lost, incomplete or illegible booking forms. The payment card used to purchase the Hospitality Package must be registered in the name and address of the purchaser of the Hospitality Package. We (or our Agents) may, in our absolute discretion, refuse any order or cancel any order or withdraw any Passes where we believe you (or any Guest) plan to offer a Pass for resale (or have resold any such Pass) or where the purchase or use of such Pass is otherwise in breach of these Terms and Conditions. Where the Hospitality Package includes allocated seats, we will use our reasonable endeavours, where possible, to allocate any seats purchased under a single order adjacent to one another. We cannot guarantee adjacent seats if separate purchases are submitted. The price of the Hospitality Package is set out in the booking form (or as otherwise notified by us (or our Agent) to you prior to acceptance of your offer). All prices are inclusive of any applicable taxes but exclusive of any booking fees and collection or secure delivery fees. We may set specified prices for a specific category of person (such as children in Emotion Club 0-12 years and Grandstand tickets ages vary depending on race please enquire) – and (each at the time of the event) you or they may be required, upon request by any official, steward or employee of us or Formula E to provide proof of his or her age with appropriate Photographic Identification. Failure to produce proof of age may result in you or the Guest being refused entry, being asked to leave the Venue (or Hospitality Facility) or being asked to pay the full adult price of the relevant Hospitality Package.
Sales of any Hospitality Packages are final. No changes, cancellation or exchange of any Hospitality Package (or any element of such package) will be permitted, except as specifically set out in these Terms and Conditions or as authorised and facilitated by us or our Agent from time to time (in our absolute discretion).
Delivery: Passes will be issued by way of an e-ticket (where possible). Following acceptance of your order you will receive an “order confirmation” email. This document is strictly confidential and must not be reproduced, communicated or sold to anyone. We reserve the right not to grant access to the Venue and the Hospitality Facility if the e-ticket is presented in any manner other than specified in the e-ticket email (for example on mobile phone or tablet). You will be entitled to exchange your Hospitality Pass e-ticket for a wristband or lanyard within the Hospitality Facility. Once received, you are solely responsible for safeguarding all Passes. Removing any part of, altering or defacing a Pass may result in being refused entry to the Venue or Hospitality Facility. We shall not be liable or compensate for lost, stolen, forgotten or damaged Tickets. It may not be possible to issue duplicate Passes. If any Passes have not been received 7 days before the commencement of the Session to which the Hospitality Package relates, it is your responsibility to contact us or the Agent from whom the purchase was made (as relevant). You are responsible for checking all e-tickets on receipt as mistakes cannot necessarily be rectified after purchase. If there has been any mistake you must contact us or the relevant Agent (depending on who the Hospitality Package was purchased from) without delay.
Passes: each Pass will grant to you a personal right of entry to the Venue and/or Hospitality facility to attend and to occupy a space or seat at a Session. Tickets shall remain the property of Formula E and Hospitality Passes shall remain our property. A valid Ticket must be produced to gain admission to a Session and the Venue and a valid Hospitality Pass must be produced to gain admission to the Hospitality Facility. You should be aware that to enter the Hospitality Facility you and each Guest will need both a valid Ticket and a valid Hospitality Pass. If you or your guest wishes to leave the Venue or the Hospitality Facility for any reason, re-admission will be allowed using such system as we specify (which may include alternative access devices in conjunction with the ticket (for example a stamp, wristband or lanyard). You and your Guests must retain their Passes at all times while attending the Session. Passes and/or proof of your or any Guests identity (with appropriate Photographic Identification) must be produced for inspection upon request by any official, steward or third party authorised by us at the Venue or any police officer and/or on readmission. Failure to do so may result in you or your Guest being asked to leave the Venue or Hospitality Facility or not being allowed to re-enter the Venue or Hospitality Facility.
Session alterations and interruptions: You acknowledge that Sessions may be delayed, interrupted, rescheduled or postponed. We will use our reasonable efforts to communicate such delays, interruptions, rescheduling or postponements to you (using the information provided). As soon as possible after we become aware that a Session has been or will be delayed, interrupted, rescheduled or postponed, all available information will be posted on www.fiaformulae.com. It is your responsibility to ascertain whether a Session has been delayed, interrupted, rescheduled or postponed and any new dates and times. We cannot guarantee that you will be informed of such delay, interruption, rescheduling or postponement before the date of the Session concerned. If a Session’s scheduled start time is delayed but the Session is completed on the same calendar day, you will not be eligible for a refund. There will be no exchanges of any Passes for any other Sessions. If a Session commences as scheduled and is interrupted after it begins you will not be eligible for a refund. There will be no exchanges of any Passes for another Session. If a Session commences as scheduled, is interrupted, and Formula E determines that the Session was not substantially completed, and that Session is rescheduled to take place on a different day, you may retain your original Ticket for admission to the rescheduled Session. However: you will not be eligible for a refund and there will be no exchanges of any Hospitality Pass for another Session. You will not be able to use your Hospitality Passes at the rearranged Session.
Session cancellation: If a Session is cancelled (i.e. not held at all), we will use our reasonable efforts to let you know the Session has been cancelled (using the information provided). As soon as possible after we become aware of a Session being cancelled all available information will be posted on www.fiaformulae.com. It is your responsibility to ascertain whether a Session has been cancelled. We do not guarantee that you will be informed of such cancellation before the date of the Session concerned. There will be no exchanges of Tickets for another Session. If a Session is cancelled in its entirety, then you may apply for a refund. There will be no on-site (including official Formula E ticket office) refunds. Any refund will be processed by us or by our Agent, depending on where the original Hospitality Package(s) was purchased. If you are entitled to a refund, you must provide us (or the relevant Agent) by mail with all unused original Passes for the Session accompanied by a signed application form for a refund received by us (or the relevant Agent) no later than a calendar month after the day of the Session. Refund application forms will be available online through the official websites of our Agents. Any refund properly due under these Terms and Conditions will be provided via the payment method used to purchase the Hospitality Package. We shall endeavour to process all refunds promptly. Refunds will only be made to the original purchaser of the Hospitality Package and not any subsequent holder of the Hospitality Package or any Passes. Refunds will be given up to the face value of the Hospitality Packages purchased. This is the only remedy. There will be no exchanges of Passes to another Session or refund of any applicable delivery charges, booking fees or other charges.
Liability: You acknowledge that motor racing can be dangerous and acknowledge and accept the risks and dangers inherent in attending a Session. You and your Guests agree to attend at your own risk and assume all risks, hazards and dangers incidental to the Event and related events, including the risk of injury (including death), or lost, stolen or damaged property, whether occurring before, during, or after the Event, however caused. You and your Guests are responsible for your (and their) own safety and you are responsible for the safety of any children accompanying you. You must comply with any health and safety regulations and announcements when attending the event and must comply with the reasonable instructions of any stewards, officials or any of our or Formula E’s employees or representatives at the Venue and any applicable public health requirements. You are responsible for making your own arrangements to attend each Session (and those of your Guests) including travel and accommodation. Unless any item is specifically referred to in the description of the Hospitality Package (such as refreshments or travel within the Venue), you should assume it is not provided. Neither we, Formula E, nor our Agent is liable for any failure to perform any obligation under these Terms and Conditions or otherwise to the extent that the failure is caused by Force Majeure.
Nothing in these Terms and Conditions shall reduce or limit our liability for death or personal injury or damage to your property where caused by our negligence or by our deliberate act or omission. Subject to the prior sentence, (1) we will not be responsible for any business or economic losses (including but not limited to: loss of profit; revenue; contracts; anticipated savings; or opportunity) or any other indirect loss that was not reasonably foreseeable to both us and you when the order was made; and (2) our maximum liability to you (or any Guest) under these terms and Conditions is to refund to you the price paid by you for the relevant Hospitality Package.
Personal data: Information about you is gathered and stored to identify you and for administration, communication, enforcement and access control purposes. You irrevocably and unconditionally consent to the collection and processing by us (including our Agents) of personal information provided to us in accordance with these Terms and Conditions, in accordance with our privacy policy set out at www.envision-racing.com for the purposes of the implementation of these Terms and Conditions, including for administration, communication, enforcement and access control purposes. You have a right of access to and correction of your personal information by written request to us. We will use reasonable endeavours to ensure the safety and security of any personal information you provide to us. However, except as set out in law, neither we nor any Agent is responsible for any loss, theft or accidental destruction of any personal information provided to us or any financial loss or other damage which may result directly or indirectly therefrom.
Transfer, resale and use of Tickets: All Passes are strictly non-transferable and must not be: sold; advertised for sale (whether on the internet, in newspapers or elsewhere); transferred to any person who pays or agrees to pay for some other goods and/or services; nor offered as part of a package of goods or services (which, for the avoidance of doubt, may include a hospitality package). If you purchase more than one Hospitality Package, the Passes from such Hospitality Packages may only be used by you, member(s) of your family, friend(s) or colleague(s) who are known to you personally and who intend to accompany you to a Session. Tickets may not be used for advertising, promotion, auctions, fundraising or marketing purposes (including as prizes in competitions, contests or sweepstakes). Tickets used for advertising, promotion, auctions, fundraising or marketing purposes without our authorisation (including in competitions, contests or sweepstakes) or otherwise used or transferred or obtained in breach of these Terms and Conditions shall be voidable (at our discretion) and may be seized or cancelled without refund or without granting entry to the Venue or Hospitality Facility. Any person seeking to use a Pass obtained in breach of these Terms and Conditions in order to gain entry to or remain at a Session may be considered to be a trespasser and may be liable to be ejected and liable to legal action.
Personal property: We do not provide any storage facilities at the Venue or Hospitality Facility. Accordingly, we cannot be responsible for any loss, theft or damage to your personal property. Prohibited and restricted items: We and Formula E have the exclusive right to determine what objects may or may not be brought into the Venue or the Hospitality Facility by you or any Guest. You shall not (and shall ensure that any Guests do not) bring into the Venue: any firearm, ammunition, dangerous weapon or object, explosive, chemicals or incendiary device; any objects that may cause damage to persons and/or property, or cause disturbance to the regular and orderly execution of a Session (as determined by us or Formula E in our absolute discretion); alcoholic and non-alcoholic beverages (save for baby milk and other valid medical reasons), liquids in containers of greater than 100ml in size, needles (save as required for valid medical
reasons), animals (save for assistance or guide dogs), weapons (including knives), illegal drugs, other illegal substances, fireworks, firecrackers, poles, flagpoles, sticks, large photography equipment (e.g. tripods), bats, umbrellas and other blunt instruments, motorcycles, bicycles, roller-skates, skateboards, or other types of skates, electronic transmitting equipment, flags of countries not participating in the Race, large flags or banners, lasers or any other devices that in the opinion of us or Formula E may disturb a Session (including mobile telephones), objects bearing trademarks or other kinds of promotional signs or messages (such as hats, T-shirts, bags, etc) which we or Formula E believe are for promotional purposes, counterfeit products, balls, rackets, frisbees or similar objects, large quantities of coins, lighters, advertising or promotional material of any kind, printed matter bearing religious, political or offensive content or content contrary to public order and/or morality, bottles or containers made of glass or other material, flasks, thermoses, refrigerators, large objects such as suitcases or bags, and in general any material that we or Formula E may deem dangerous or that may cause damage or disruption to a Session or the enjoyment of a Session by other attendees. We or Formula E shall have the right to confiscate any unauthorised materials or objects. Neither we nor Formula E will store confiscated and/or unauthorised material at the Venue or any Hospitality Facility and neither you nor your Guest will have any right for a confiscated item to be returned.
Forbidden behaviour: While at the Venue (including in the Hospitality Facility) you will not (and will ensure that any Guest does not) engage in any conduct or activity that, in our view or the view of Formula E, creates a dangerous situation, puts at risk an individual’s personal security, is against public order, interferes in any way with the orderly execution of a Session or disrupts the enjoyment of a Session. If you
or any Guest acts in such a way, we (and Formula E) may refuse admission to or remove you or your Guest from the Venue without refund. The following is an illustrative list of prohibited and restricted behaviour: fighting, public drunkenness, smoking, gambling, unauthorised money collection, any activity related to marketing or advertising (including, for the avoidance of doubt, individual or group ambush marketing),
activity or protest related to unions, political or religious subjects, sale of goods by unauthorised individuals or in unauthorised places (booths, mobile fast food restaurants, refreshment areas, etc), unauthorised Ticket sales, unauthorised transmissions and/or recording through mobile telephones or other instruments
(video cameras, tape recorders, etc), entry of unauthorised journalists/reporters with taping or recording equipment and/or video cameras, flash photography, attempting to access restricted areas, requesting money or other goods without authorisation (for example, musicians or singers at the entrance to or in the Venue, charity collectors, beggars), standing on seats, interfering with the operation of a Session, disturbing other attendees’ enjoyment of a Session, disrupting the comfort or safety of other attendees or any other activity that we or Formula E deems dangerous, disruptive or inappropriate.
Security inspections: We and/or Formula E may conduct security searches to ensure safety at a Session. If you or your Guest refuses a security search or refuses to comply with rules and security notices published by at the Venue, you or your Guest will be required to immediately leave the Venue without refund.
Filming, photography and taping: You consent (and shall ensure that your Guests consent) to being photographed, filmed or taped, by us, by Formula E or by any third party appointed and/or authorised by us or them. We, Formula E or third parties appointed and/or authorised by us or them shall, without requirement of the payment of money or other form of consideration, have the right to broadcast, publish, licence and use any such photographs, films, recordings or images of you or your Guests in perpetuity. Images, video and sound recordings of the Race taken by you or any Guest cannot be used for any purpose other than for private and domestic purposes and neither you nor any Guest may licence, broadcast or publish video and/or sound recordings, including on social networking websites and the internet more generally, and may not exploit images, video and/or sound recordings for commercial purposes under any circumstances, whether on the internet or otherwise, or make them available to third parties for commercial purposes.
Miscellaneous: You and your Guests should allow sufficient time before the commencement of a Session to access the Venue and the Hospitality Facility. These Terms and Conditions shall not affect your statutory rights as a consumer. Any information requests relating to Hospitality Packages should be addressed to
us or to the Agent from whom the Hospitality Package was purchased. If we or Formula E delays or fails to enforce any of these Terms and Conditions, it shall not mean that we or Formula E has waived its right to do so at any subsequent time. If any of these Terms and Conditions cannot be enforced for any reason this shall not prevent the remaining provisions from continuing to apply. Any person, other than Formula E or any Agent, not party to these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999 (the Act). These Terms and Conditions constitute the entire agreement between the parties and no party shall have any claim or remedy in respect of any statement, representation, warranty or undertaking, made by or on behalf of any other party in relation to these Terms and Conditions or any Hospitality Package which is not already set out in these Terms and Conditions. These Terms and Conditions have been drafted in English. In the event of any discrepancy between the English and
translated version of these Terms and Conditions, the English translation shall prevail. The Terms and Conditions are governed by English Law and any disputes arising out of any transaction with us are subject to the exclusive jurisdiction of the English Courts. If you have any questions or comments in relation to a Hospitality Package or these Terms and Conditions, please contact your Agent or us via www.envision-racing.com.
